Question 4 of 29intermediate🔍 AnalyzeShort Answer3 marks

What could have been the steps taken by consumer groups?

Correct Answer

Consumer groups took several steps to protect and promote consumer interests. Initially, they were engaged in writing articles and holding exhibitions to create awareness among people about unfair trade practices. They formed groups to investigate malpractices in ration shops and check overcrowding in road passenger transport.

Later, consumer advocacy groups pressed their governments to adopt measures for consumer protection. This led to the UN Guidelines for Consumer Protection in 1985. In India, they formed consumer forums and consumer protection councils that guide consumers on how to file cases in Consumer Disputes Redressal Commissions. They also represent individual consumers in these commissions and take up cases on behalf of members facing unfair trade practices.

Exercise: LET'S WORK THESE OUT | Q: 1 | (Page 5)
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Explanation

This question is from the 'LET'S WORK THESE OUT' section in the NCERT textbook. The answer draws from multiple paragraphs in the context that describe the evolution of the consumer movement. Key steps mentioned include: writing articles and holding exhibitions (1970s), investigating malpractices, pressing governments for protection measures, forming consumer forums/councils, guiding consumers in filing cases, and representing them in disputes. The 3-mark format requires 2-3 paragraphs with specific points from the text.

Solution Steps

  1. Step 1: Identify initial activities of consumer groups from the 1960s-70s (writing articles, exhibitions, investigating malpractices)

  2. Step 2: Identify advocacy steps (pressuring governments, UN Guidelines adoption)

  3. Step 3: Identify current functions (forming forums, guiding consumers, representing in commissions)

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