We're Here to Support YourEducational Journey
Whether you're a student, educator, or institution, our team is ready to assist you with personalized support for all your learning needs.
Choose Your Support Channel
We offer specialized support options tailored to different users to ensure you get the most relevant assistance.
- Help with course access and navigation
- Account and subscription support
- Learning path assistance
- Technical troubleshooting
- Content creation assistance
- AI tools and features guidance
- Assessment tools support
- Educator account management
- Custom LMS implementation
- Integration with existing systems
- Bulk account management
- Admin dashboard assistance
Quick Connect Options
Get in touch through your preferred communication channel for prompt assistance.
Live Chat Support
Get instant help from our AI-assisted support team through live chat.
Email Support
Send us an email and we'll get back to you within 24 hours on business days.
Phone Support
Speak directly with our support team for urgent matters during business hours.
Partner With Us For Digital Transformation
Explore our customizable AI-powered LMS solutions designed specifically for schools, coaching centers, and educational boards.
Our enterprise team will work closely with you to understand your unique requirements and develop a tailored implementation that enhances your educational ecosystem.
AI-Powered Learning
Advanced personalization for your students
Multi-Class Management
Efficient administration of all classes
Custom Curriculum
Align content with your teaching approach
Analytics Dashboard
Data-driven insights on student performance
White-Label Solution
Branded platform with your institution's identity
API Integration
Connect with your existing systems
Send Us a Message
Fill out the form below and our team will get back to you promptly with the assistance you need.
Email Us
support@aparacademy.com
For general inquiries and support
Live Chat
Available during business hours
24/7 for premium members
Phone Support
+91 8800-123-456
Monday-Friday, 9AM-6PM IST
Support Hours
- Weekdays: 9:00 AM - 6:00 PM IST
- Saturday: 10:00 AM - 4:00 PM IST
- Sunday: Closed
Our Commitment
- Email response within 24 hours
- Priority support for premium users
- Personalized assistance for institutions
Quick Help Resources
Visit Our Offices
Our team is available at these locations for in-person meetings and support.
1501, Tower A, DLF Corporate Park, Phase 3, Gurugram, Haryana 122002
42, Residency Road, Shanthala Nagar, Ashok Nagar, Bengaluru, Karnataka 560025
708, Ceejay House, Dr. Annie Besant Road, Worli, Mumbai, Maharashtra 400018
Frequently Asked Questions
Find quick answers to common questions about our platform, services, and support.
Platform & Services
What educational boards does Apar Academy support?
Apar Academy currently supports CBSE, NCERT, and ICSE curricula for grades 6-12, with comprehensive coverage of all major subjects aligned to these boards.
What content is available without a subscription?
Free users can access course keywords, topic outlines, basic notes, concept summaries, and limited test papers for select chapters without requiring login or payment.
How does the AI personalization work?
Our platform analyzes your learning patterns, strengths, and areas for improvement to create custom learning paths that adapt in real-time as you progress through material.
Can I schedule a product demo?
Absolutely! Individual educators can schedule a standard demo through our website, while institutions can request a customized enterprise demo through our institutional support channel.
Account & Technical Support
How quickly can I expect a response to my inquiry?
We aim to respond to all standard inquiries within 24 hours during business days. Premium members receive priority support with responses typically within 4 hours, while institutional partners have custom SLAs.
What are your support hours?
Our standard support is available Monday through Friday (9 AM to 6 PM IST) and Saturday (10 AM to 4 PM IST). Premium members have access to 24/7 live chat support.
How do I reset my password?
You can reset your password by clicking on the 'Forgot Password' link on the login page. You'll receive an email with instructions to create a new password.
Is my data secure on the platform?
Yes, we implement comprehensive security measures including encryption, secure authentication, and regular security audits to protect all user data in compliance with educational data protection standards.
Our Support Commitment
We're dedicated to providing timely, effective support for all our users. Our service level guarantees ensure you'll always receive the assistance you need.
- Monday - Friday: 9 AM - 6 PM IST
- Saturday: 10 AM - 4 PM IST
- Email Response: Within 24 hours
- 24/7 Live Chat Assistance
- Priority Email Response (4 hours)
- Dedicated Support Manager
- Custom SLA Based Support
- Technical Implementation Team
- Onsite Support Available