Do a project on banking services. Approach a nearby bank and collect information about various services offered by them and also collect leaflets about salient features of different schemes. Compile and suggest what extra services you may like to propose.
Project on Banking Services
For this project, I visited a nearby bank branch in my locality to collect comprehensive information about the various services offered to customers.
Services Offered by the Bank:
The bank provides several services to its customers. It offers various types of accounts for customers to open as per their requirement. The bank deals in financial instruments and provides financial services for a price, i.e., interest, discount, commission, etc. Additionally, the bank offers allied services such as bill payments, locker facilities, and underwriting services. It also performs services like buying and selling of shares and debentures on instructions, payment of insurance premium, and collection of dividend.
Modern Banking Facilities:
The bank has adopted e-Banking facilities, which is the latest wave in information technology. Internet banking serves as a part of virtual banking and acts as another delivery channel for customers, transforming banking into a digital global village.
Social Objectives:
The bank has shifted its focus from urban orientation to rural orientation, from class banking to mass banking, from traditional to innovative practices, and from short-term objectives to development objectives.
Proposed Extra Services:
Based on my study, I would propose the following additional services: (i) Special financial literacy programs for rural customers, (ii) Mobile banking vans for remote areas, (iii) 24/7 customer grievance redressal cell, and (iv) Special schemes for women entrepreneurs and small businesses.
Explanation
This project-based answer follows the structure outlined in the textbook context. The student describes visiting a bank branch, collecting information about services (types of accounts, financial services, allied services like bill payments and locker facilities), mentions e-banking as covered in the context, notes the shift in banking policy towards social objectives, and proposes additional services. The answer is comprehensive and exam-ready for a 5-mark question.