Question 10 of 29intermediate💡 UnderstandTrue / False4 marks

Say True or False.

(i)

COPRA applies only to goods.

Answer

False

(ii)

India is one of the many countries in the world which has exclusive authorities established for consumer disputes redressal.

Answer

True

(iii)

When a consumer feels that he has been exploited, he must file a case in the District Consumer Commission.

Answer

False

(iv)

It is worthwhile to move to consumer commissions only if the damages incurred are of high value.

Answer

False

(v)

Hallmark is the certification maintained for standardisation of jewellry.

Answer

True

(vi)

The consumer redressal process is very simple and quick.

Answer

False

(vii)

A consumer has the right to get compensation depending on the degree of the damage.

Answer

True

Explanation

The provided context contains the questions and activity sections but lacks the detailed chapter text regarding COPRA, consumer courts, and specific certifications. However, based on the general knowledge expected of an NCERT Class 10 Social Science teacher and the inferences from the provided text snippet (for part vi), the answers are determined as follows:

(i) COPRA (Consumer Protection Act) applies to both goods and services, not just goods. (ii) India has established a three-tier quasi-judicial machinery for consumer disputes redressal (District, State, National), making the statement True. (iii) A consumer must file a case in the appropriate commission based on the value of the claim (District < 1 Cr, State 1 Cr-10 Cr, National > 10 Cr), not necessarily the District Commission for all cases. (iv) It is worthwhile to move to consumer commissions even for small damages to uphold rights and set precedents; the fee is nominal. (v) Hallmark is the certification for gold jewelry. (vi) The provided text mentions struggles against false claims took 'years of struggle' and 'long battle', implying the process is not simple and quick. (vii) Consumers have the right to seek compensation for damage.