Arrange the following in the correct order.
Arita files a case in the District Consumer Disputes Redressal Commission.
She engages a professional person.
She realises that the dealer has given her defective material.
She starts attending the commission proceedings.
She goes and complains to the dealer and the Branch office, to no effect.
She is asked to produce the bill and warranty before the commission.
She purchases a wall clock from a retail outlet.
Within a few months, the dealer was ordered by the commission to replace her old wall clock with a brand new one at no extra cost.
Explanation
This question tests the student's understanding of the consumer dispute redressal process under COPRA. The logical sequence follows the natural progression of a consumer grievance: purchase → discovery of defect → attempt at direct resolution → filing case in District Consumer Disputes Redressal Commission → engaging professional help → attending proceedings → submitting evidence (bill and warranty) → receiving judgment. The context mentions that COPRA established a three-tier quasi-judicial machinery for redressal of consumer disputes and gave consumers the right to represent in these commissions.